Let me thank you! The best part of the whole process was working with you. Your knowledge of the business and encouraging information helped me to remain sane through it all. It was quit a bit nerve racking. I felt that you were very good at explaining things so that I could understand and very helpful to me in my decision making.

I want you to know that I was just a couple of days ago talking to a young lady about you and how you had been so helpful to me in my home finance process. She is planning to sell her current home and buy another one. I told her that you would be a great source of help and that you could answer all her questions and that if I did it again I would definitely call you…. I think she could get good advice from you about what she can do now and later to have a smoother buy experience. I told her that I thought that you are the person she could use and that you could give her more info about how PrimeLending could help her.  Thanks again Terry. May God forever bless you.  Margie J. – Plano, TX – Conventional Purchase 


I recently refinanced my house with PrimeLending. Working with Terry Keeton and PrimeLending was one of the best experiences I've ever had and was one of the easiest things I've ever done. Terry took the time to fully outline all my options and all the details of the transaction. I could not have asked for anything better! My friend recommended PrimeLending to me and PrimeLending and Terry Keeton will be who I recommend to all my friends and co-workers too! They have made a loyal customer as if I ever find myself needing a home loan again in the future; Terry is who I'll be calling. Thanks Terry! Tammy S. – Anna, TX – Conventional Refinance 


Terry offered exceptional service from start to finish! He was very helpful and right "on target" with keeping us informed during the entire process!  Thank you for a professional service with friendly help.  Katrina & Al M. – Red Oak, TX – Conventional - Investment Property Refinance 


Thanks for getting this accomplished for me. It was nice working with you. I will keep your name and number available in case someone at the office is interested in refinancing or buying a new house. Marlene S. – Plano, TX – Conventional Refinance 


Terry was absolutely awesome.  He kept me informed of my entire loan process.  I was very nervous, being such a large purchase, and Terry kept me calm, kept me informed and just in general was so helpful throughout everything.  He came to the closing to help explain some of the stuff to us and that meant a lot to us as well.  I would highly recommend Terry Keeton to anybody I know needing a loan.  PrimeLending and Terry were absolutely great and our mortgage process was painless.  Thanks!  Alan & Debbie W.  – Nevada, TX – FHA Purchase 


Terry Keeton and PrimeLending were awesome to work with.  My situation was complicated and difficult.  Terry never lost focus on the situation and worked diligently to identify a mortgage that fit my situation.  He literally changed my life and I am forever indebted.  Thanks so much, Terry and PrimeLending.  Priscilla R. – Council Grove KS – FHA Refinance  


I would like to let you know that I was more than pleased with the help and professionalism shown by you in the processing of our loan, especially as we were in Las Vegas through the whole procedure.  Thanks Terry and keep up the good work, I will tell everyone who I know who is or will be looking for a home to contact you. Terry J. – The Colony, TX – FHA Purchase 


Thanks Terry. Your performance was excellent. Siamak S. – Sugarland, TX – FHA Purchase 


I would like to thank you for your dedication to my home loan. Without you, I would have never been able to become a homeowner. You were always available, Honest, and straightforward. You were very professional, and dedicated to making my family’s dream come true. Both my realtor and escrow company voiced such high opinions on your professionalism, and courteous manner. You were there for us from start to finish, and in this day and age, that is remarkable. You have changed our lives, made our dreams come true, and I am indebted and appreciative of all your efforts.

Ultimately, the best part of my home purchase experience was working with you and you have any of my future business with home loans or refinancing. Dale & Blanca H. – Lakeside, CA – FHA Purchase 


My name is Dale H. and I am writing you in regards to Terry Keeton. Terry was my loan officer for my home loan. I walked into this situation with no hope of being able to get approved for a loan. All my friends were warning me about loan officers as being dishonest and untruthful. I saw Terry’s website, and started to apply, then just thought “forget it, this is a waste of time “. I closed the browser. I then thought over it for awhile and called Terry on the phone. After a short discussion, I applied online and Terry went to work.  I was very surprised when Terry called me back with an approval amount. My approval amount changed a couple of times because I didn’t give Terry all the income information, and others I had forgotten about.  (Seems like I was the dishonest one not Terry).  

Terry is a magician when it comes to finding ways to achieve an approval. He was always available, even on Sunday. What loan officer is going to work on a Sunday for a client? Or even for a Client that has such a challenging loan? I was completely impressed and amazed with Terry’s commitment to his clients. He was always pleasant and always honest (even if it was bad news). Terry was there for me from start to after close of escrow. I actually miss talking to him every day. If it wasn’t for Terry Keeton, being a home owner would never have been possible for me or my wife. I cannot express how much I appreciated his efforts.  I have not gained a personal contact; I have gained a family friend. I received rave reviews about Terry Keeton from my realtor, and my escrow officer. That is unheard of. They stated the same comments that I experienced also. 

I really hope that you realize the asset in your company that you have in Terry Keeton. He will be my number one choice when it comes to future refinancing, or referrals of friends and family.    Dale & Blanca H. – Lakeside, CA – FHA Purchase – Letter to Branch Manager 


Terry Keeton was such a pleasure to work with! I can honestly say that anytime we had a question or concern, Terry was right there willing to assist...........and with myself being a first time home buyer I had all types of questions. Rashaad and I would highly recommend Terry's services! He did an excellent job in helping our dream of becoming homeowners a reality!!! Karen L. & Jabari R. – Allen, TX – FHA Purchase 


Thanks again for all of your help, we are loving the house ;-)!! Terri N. – Keller, TX – FHA Purchase


Thank you Terry for all your help and all the things you did for us to get the house. Thank You! Raul U. Jr. & Sr. – San Diego, CA – FHA Purchase 


Stay in touch because we are selling a lot of homes. I will recommend my customers. Greetings, Flavio Marquez – Brownsville, TX – Home Builder


The windows are great and make a great difference this winter. I cannot thank you enough for helping us in re-financing our mortgage.  Michael & Angela S. – Hopkins, SC – VA Refinance 


I felt very upset & discourage as if there was no hope in our situation. I felt as if all my dreams of owning a new house were never going to happening, I had talk to many mortgage brokers & firms who would not help my family. Time was running out on me. I wanted to get a house for my husband who was serving in Iraq... & also help my kids who were in a very bad situation.

When I first talk to Terry Keeton, I thought that he was going to be like all the rest of the mortgage people that I talked to in a total of 8 months. Real quickly Terry Keeton gained my confidence & I FELT AT EASE. He had a proven track record, & also while I was talking to him I looked him up online to make sure there were no Rip off reports & bad information on him & PrimeLending. To my findings there was all of this positive good information on Terry which instantly put me at ease. I begun to explain to Terry that my husband was in Iraq & how I did not want him to return home the bad neighborhood we lived in. Every soldier should be able to come home to peace & my neighborhood was far from that. I even begin to cry & tell Terry how my daughter who is 12 years old do virtual surgeries online & wants to be a doctor when she grows up. In my kids situation they were constantly picked on & teased everyday because they were focus on education. The kids in that school constantly fight & disrupt the class so bad that it is hard for kids to learn. My daughter constantly feared going to school to face her bullies & developed a stomach issue because it. I felt like there was no hope for my family & that we will be stuck living in this hell for the rest of our lives.

In 2004 our house caved in leaving us homeless while my husband was on his 1st tour to Iraq. I was forced to file bankruptcy because of this. Our family went through so much uncontrollable trauma that no one would give us a chance. I quickly explained to Terry that we desperately needed his help in trying to make this dream a reality for my family. It touched me how Terry Keeton would call me back on my file. I mean this was amazing to me because I dealt with other mortgage companies before & they would not call back, let alone give my file the time of day with a 561 credit score. We failed the automated process with VA loan, but Terry told me don't give up that he would do his best to make it happen in a manual underwriting process... & if all failed we will walk away knowing we gave it our best shot with all options. Finally I said to myself... a person who cares about my family needs & who wants to help us.

Terry started off by telling me that this can be a process to go fairly and good if I get him all the documents required to support our case & file. Everything Terry ask for I gave to him within a timely fashion. If you want happiness for your family & you know someone like Terry who gives you 100% of his time & effort, you would get everything they ask for. Getting the documents for me was hard, without my husband being here to help me & fighting for my family... sometimes I felt like giving up. Terry was there to comfort me with words of encouragement & assure me that he was going to do everything he could & I had to push & find all documents. I kept saying to myself I could do this...& every time I say that I would find another document. The underwriting process was scary for me. I was afraid that they would look at me as if I was another person & not at all the documents to support my story. The underwriter wanted to make sure that we could meet all requirements & that all documents was right. I remember not sleeping & I remember telling myself that I've come to far to give up now. Terry worked the file & kept pushing for me.

I will never forget the day when I got my final answer. It felt so good to hear Terry Keeton say that one word (APPROVED!) I cried... I told my husband in Iraq that he was coming home to a brand new house. Oh boy... did my husband cry... his fellow soldier buddies cried, they dance & screamed. Most importantly to look into my kids eyes & to hear them say the trouble is over, to hear them say mommy Terry rescued us & helped us was the best thing a mother could hear.

We are now in our house & we love it!!!! Thank you Terry Keeton & PrimeLending for giving my family a 2nd chance. You will always be a part of my family.
SGT and Mrs. B. & Family – Richmond, VA – VA Purchase